Frequently asked questions

What Quadient franking supplies do you sell?

We stock the full range of franking ink cartridges and franking labels for Quadient franking machines, covering models such as the IN-360, IN-600 and IN-700, the IX-1 to IX-9 series, the IS-280c and the IS-6000c, in both genuine original and lower-cost compatible options.

Do you sell genuine and compatible Quadient ink?

Yes. You can choose genuine original Quadient cartridges or our compatible alternatives, which are made to the same specification, cost less and will not affect your franking or your machine.

Are your compatible Quadient inks Royal Mail approved?

Yes. Our compatible Quadient ink uses Royal Mail approved ink and produces clear, scannable Mailmark impressions accepted by Royal Mail.

How do I find the right ink for my Quadient machine?

Choose your exact model from the range on this page. If you are not sure which you have, check the model name shown on your machine or contact us on 01543 572 776 and we will confirm the right supplies.

Do you sell Quadient franking labels and envelopes too?

Yes. As well as ink we stock franking labels for parcels and large items, plus approved meter posting envelopes suitable for use with your Quadient machine.

Do you offer a refill reset service for Quadient machines?

For many Quadient machines we offer a lower-cost, more environmentally friendly refill reset service as an alternative to buying a new cartridge. Contact us to check availability for your model.

Is there a guarantee on Quadient ink?

Yes. Every franking ink cartridge we sell comes with a 12 month guarantee for complete peace of mind.

How much is delivery?

We offer free standard 3 to 5 working day UK delivery, with 48 hour (£4.95) and next working day (£6.95) upgrades available at checkout.