Frequently asked questions

What Neopost franking supplies do you sell?

We stock the full range of franking ink cartridges and franking labels for Neopost franking machines, covering models such as the IN-360, IN-600 and IN-700, IS240, IS280, IS290i, IS330, IS350, IS420, IS440, IS460, IS480 and IS5000 to IS6000, in both genuine original and lower-cost compatible options. Neopost machines are now branded Quadient, and we supply ink and labels for both.

Do you sell genuine and compatible Neopost ink?

Yes. You can choose genuine original Neopost cartridges or our compatible alternatives, which are made to the same specification, cost less and will not affect your franking or your machine.

Are your compatible Neopost inks Royal Mail approved?

Yes. Our compatible Neopost ink uses Royal Mail approved ink and produces clear, scannable Mailmark impressions accepted by Royal Mail.

How do I find the right ink for my Neopost machine?

Choose your exact model from the range on this page. If you are not sure which you have, check the model name shown on your machine or contact us on 01543 572 776 and we will confirm the right supplies.

Do you sell Neopost franking labels and envelopes too?

Yes. As well as ink we stock franking labels for parcels and large items, plus approved meter posting envelopes suitable for use with your Neopost machine.

Do you offer a refill reset service for Neopost machines?

For many Neopost machines we offer a lower-cost, more environmentally friendly refill reset service as an alternative to buying a new cartridge. Contact us to check availability for your model.

Is there a guarantee on Neopost ink?

Yes. Every franking ink cartridge we sell comes with a 12 month guarantee for complete peace of mind.

How much is delivery?

We offer free standard 3 to 5 working day UK delivery, with 48 hour (£4.95) and next working day (£6.95) upgrades available at checkout.